Refund policy

Returns & Refunds

We want you to love your order. If something isn't right, you have 30 days from the day you receive your order to request a return or refund.

Damaged, defective or wrong item

If your item arrives damaged, defective, or is not what you ordered, contact us within 30 days of delivery with your order number and a photo of the problem. We will send you a free replacement or issue a full refund to your original payment method. You will not pay any return shipping.

Changed your mind

You can return unused items in their original condition and packaging within 30 days of delivery. Please contact us first so we can give you the return address and instructions. Items sent back without first requesting a return will not be accepted. Return shipping costs for change-of-mind returns are paid by the customer, and original shipping charges (if any) are not refundable.

Order never arrived

If your tracking shows no movement for 10 business days, or your order has not arrived within 30 days of purchase, contact us and we will reship your order or give you a full refund.

Cancellations

You can cancel your order for a full refund at any time before it ships. If we cannot ship your order within the time stated on our site, we will notify you by email, give you a new estimated shipping date, and give you the option to cancel for a full refund.

Refunds

Once your return is received and inspected, or your claim is approved, we will email you. Approved refunds are issued to your original payment method within 5 business days. Depending on your bank or card issuer, it may take an additional 5 to 10 business days for the refund to appear on your statement.

Contact

To start a return or claim, contact us through our Contact page and include your order number.