Track Your Order

Every order ships with a tracking number.

Where to find your tracking number

  1. Look for the shipping confirmation email we sent you. It has a Track your order button with live updates.
  2. Check your spam or promotions folder if you can't find it.
  3. If you created an account, sign in and open Orders to see the status of every order.

Tracking not updating?

Tracking can take 1 to 2 business days to show its first update after your order ships. If it hasn't moved for several days, email us at velmont.tienda57@gmail.com with your order number and we will check it for you.